Questions & Answers

You can download the app for MyBox charging stations from the app store of your operating system. We currently have apps for Android and iOS (Apple). You can download the MyBox mobile app from: - Google Play (Android) - App Store (iOS)

The solution is simple. Just download the MyBox app again and log in with the username you used when registering and pairing the device.

Correct measurement of overflow from the solar source is important. How and where to measure solar overflow can be found in the MyBox AC Sensor section in the chapter "Where to place sensors and where to measure?" for the Solar sensor mode. It is also important to have the inverter (converter) of the solar source correctly set, which must not be set to overflow limitation mode.

The charging station is equipped with a "Solar Management" function, which can be easily turned on or off in the mobile app in the "Solar" tab. ON (enabled) – solar management is enabled. OFF (disabled) – solar management is disabled.

In the MyBox mobile app in the "Solar" tab, you can clearly see the status of the solar sensor measurement in the form of color signaling and status name. The status is displayed in the "Solar status" field in several modes: OK (green) – Solar management is working correctly and receiving measured values from the solar sensor. The solar sensor is correctly paired with the charging station. Error (red) – the solar sensor does not provide measured values to the charging station or the solar sensor is not paired. Note: After previous pairing of the MyBox AC Sensor with the charging station, it is always necessary to restart both devices and then check the status.

When setting the solar mode of the charging station, several functional modes can be selected for the resulting charging of the electric vehicle. • PAUSE when no overflow (PAUSE_NO_OVERFLOW) – If the overflow value does not reach the set "Overflow threshold value", charging will be paused. Once the overflow value increases and exceeds the set "Overflow threshold value", charging will resume. Example of charging only from solar overflow: If you want to use only solar overflow for charging the electric vehicle. The "Overflow threshold value" setting will be set to 6A. Charging will start only when the solar overflow value of 6A is reached. • CHARGE_AT_MIN_WITH_OVERFLOW – The charging station always charges the electric vehicle with min. charging current (6A) and in case of overflow from the solar source, it also uses this overflow. • Charge at minimum (CHARGE_AT_MIN) – Charging of the electric vehicle always takes place with a minimum charging current of 6A. The size of the overflow does not matter.

The MyBox AC Sensor is installed in the main distribution board of the building with access to the main power supply (from the distribution network) or at the location where there is remaining overflow from the solar source. Measurement is performed using measuring coils for all three phases. The direction of the measuring coils is determined by the arrow inside the coil when opened. Installation is always performed by a trained electrician. The sensor is powered by a 12V source, which is included in the delivery. It is advisable to connect the 12V power supply to a separate circuit breaker. When combined with a solar inverter, we strongly recommend checking the polarity with the inverter turned off, where the current values should be positive on both sensors.

The MyBox AC Sensor can be set up in several modes for different measurement purposes. MAINS - main circuit breaker: measurement is placed in the main distribution board of the building with access to the main circuit breaker. Measurement takes place at the input or output of the main circuit breaker on all three phases L1 – L3. Solar sensor: installation of measuring coils at the location where there is resulting overflow from the solar source and the installed MyBox charging station. The recommended installation connection of the charging station for maximum use of solar overflow is between the last connected appliance and the main supply (distribution).

The MyBox AC Sensor can be used for multiple types of measurement. We use it in several modes: • MAINS (Main circuit breaker) – Setting the sensor to "Main circuit breaker" mode is used to measure current on 3 phases on the "supply" from the distribution network. • SOLAR (Solar sensor) – When measuring overflow from a solar source is needed, the AC Sensor is set to "Solar measurement" mode, and thanks to this it provides measured data to the charging station. • DLM (External DLM) – measurement mode when controlling the power of multiple charging stations.

After adding the AC Sensor device in the MyBox mobile app, the sensor must be connected (paired) with the charging station for data transfer. Use the MyBox mobile app and open your AC Sensor device. 1. Open the Pairing tab, which is ready for automatic setup and connection with the charging station. 2. Select "Device mode", which defines the type of measurement (Main measurement, Solar sensor, External DLM). 3. Start the "Find station" function by clicking the "SEARCH" button. 4. Open "Search results" and select the charging station you want to pair the AC Sensor with. 5. Press the Apply button and the automatic pairing and setup function for both devices will start. Wi-Fi communication: The Wi-Fi network of both paired devices must be the same, with the same subnet mask.